When companies calculate the cost of delivery damage, it’s not just the cost of replacing the product and incurring an additional shipping charge—it’s much more than that.
For large or high-value products (furniture, mattress, exercise equipment, appliance, sporting goods, electronics, etc.) One damaged delivery can also create:
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Customer service calls
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Administrative time
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Return transportation
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Restocking and inspection
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Replacement shipping
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A second delivery appointment
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Installation or assembly expenses
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Lost customer confidence
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Negative reviews
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Lost repeat business
FragilePAK’s nationwide network which provides retailers, manufacturers, and ecommerce companies door-to-door and/or final mile solutions was built around preventing damage rather than simply processing it after it occurs.
Our disciplined handling processes, tightly controlled “forklift free” network, specialized equipment, shipment documentation, and experienced delivery teams are designed specifically for oversized and difficult-to-handle products.
FragilePAK guarantees customers a damage rate of less than 1%.
The video below explains how FragilePAK’s reduce damage, increase visibility, and offer a better delivery execution.
