POLARIS WINS 2025 MASTIO QUALITY AWARD
AS A TOP-RANKED CARRIER
Polaris is proud to receive the 2025 MASTIO Quality Award in the Cross-Border/Regional Carrier Group category, recognizing our industry-leading performance and customer satisfaction.
This was MASTIO’s 10th Canadian LTL Carrier Customer Value & Loyalty Report, an industry-wide initiative involving in-depth interviews with nearly 1,000 customers. Published in late May, the report evaluated 325 carriers across key performance metrics including reliability, service quality, ease of doing business, pricing and overall customer loyalty.
Polaris earned one of the top customer value ratings in the study, placing us in the “Highest Performance/Superior Offering” classification for cross-border and regional LTL. Among the 43 carriers in our category, we stood out for consistently delivering efficient, high-quality services across North America.
The MASTIO report offers insights into carrier strengths and opportunities for improvement directly from the shipping community. Polaris’ strong performance highlights our exemplary service approach leveraging our state-of-the-art equipment, expertise and cutting-edge innovations developed by our technology division, NorthStar Digital Solutions. With advanced features like real-time visual tracking, automation, accurate instant quoting and streamlined customs processes, we’ve created operational efficiencies that lead to positive customer experiences.
This recognition is a testament to the dedication of our entire team. It serves as a powerful reminder of the trust our customers place in us, which is not only humbling but motivates us to keep raising the bar when it comes to delivering seamless LTL solutions.
Thank you to all our customers for this incredible recognition. We’re truly honoured.
To learn more about the Mastio Quality Award and the Canadian LTL Carrier Customer Value & Loyalty Study, click below:
Full Press Release: Click Here
Dave Cox, CEO
Polaris Transportation Group
