eUpdate: Is Your Returns Management Process Prepared for Peak Season?

Is Your Returns Management Strategy Prepared for Peak Season?

By Tony Sciarrotta

As the holiday peak season approaches, retailers are preparing by ensuring adequate inventory and parcel shipment capacity. However, often overlooked is how to manage returns effectively during the busy holiday season. With return rates for online purchases ranging between 15% to 30%, preparing a streamlined, customer returns strategy is essential.

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Join Us on November 6 for a Free Webinar on Surviving the 2026 GRIs!

The 2026 GRIs are arriving amid one of the most volatile logistics environments in years. Rising carrier costs, tariff shifts, and capacity pressures are testing every shipper’s resilience. This webinar will explore how to prepare for both rate hikes and the larger forces disrupting supply chains. Register now!

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How Would You Rate the Carriers? Take Our Annual Carrier Satisfaction Survey Now!

Every year, we ask our readers to rate their experiences with UPS, FedEx, and USPS. All information remains confidential, and the results will appear in our November/December issue. Take the two-minute survey now!

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