To our valued customers and partners:
 
As part of our commitment to improving how we serve you, we recently upgraded our platforms, introducing a new Transportation Management System (TMS), paperless processes, simplified invoices, and an enhanced website.
 
While these changes will ultimately make shipping, invoicing, and online interactions simpler and more efficient, we recognize that the transition may have caused disruption for some of you over the past few weeks. We take responsibility for these challenges and apologize for the inconvenience they may be creating for you. We assure you that our teams are working around the clock to resolve these issues with direct guidance and oversight from our executive leadership team.
 
Thank you for your patience and partnership as we work through this transition. By implementing new technologies, we create purposeful changes to serve you better.
 
In addition to connecting with your usual contacts at Day & Ross, you can also visit our Customer Information Hub on our website for updates: dayross.com/evolution.