You’ve Optimized Parcel Spend. What’s Your Freight Audit Telling You?
You’re already auditing your parcel invoices – accessorials, fuel surcharges, late delivery credits – you’re ahead of most.
But what’s happening beyond the parcel label? LTL. FTL. Ocean. Intermodal. More complex invoices, harder-to-validate contracts, and a claims process many teams are still doing manually.
One global automotive parts manufacturer found out the hard way. Their previous auditor wasn’t recovering credits – they were filing incorrect claims and triggering carrier penalties.
How did they go from being penalized by carriers to being paid by them – with 95% of refund claims successfully recovered?