Holiday E-Commerce 2025: Free Shipping, AI, and Domestic Delivery Take Center Stage
This holiday season, U.S. e-commerce is charging ahead with bold strategies that blend speed, trust, and tech-driven personalization. DHL eCommerce’s latest study of 300 online merchants reveals that free shipping, AI-powered shopping experiences, and fast domestic delivery are the top tactics for winning over customers. As Scott Ashbaugh, CEO of DHL eCommerce Americas, puts it: “It’s clear that agility, customer trust, and smart technology are driving success in today’s dynamic e-commerce environment.” Despite global uncertainties, American retailers are proving that innovation and customer-first thinking are the ultimate holiday essentials. Read more here!