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CBSA – Delays in Processing EDI and eManifest Portal Messages
The following is provided by the Canada Border Services Agency (CBSA).
Please be advised, CBSA has resolved the issue but we are currently experiencing a delay in processing all inbound and outbound messages.
During this time, the CBSA is able to receive all incoming data but there is a delay in sending outbound messages such as acknowledgements, reject messages and notices E.g. RNS and Completeness.
Willson International continues to follow this story and will provide updates as they become available.
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Please note we have partially resolved the issue and are working with our partners to fully resolve it as soon as possible. We currently do not have an estimated time of full resolution and will provide updates hourly.
Contingency procedures for commercial clearance have been invoked.
Willson International continues to follow this story and will provide updates as they become available.
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Please note we have identified the root cause of the issue and are working with our partners to resolve this issue as soon as possible. We currently do not have an estimated time of resolution and will provide updates hourly.
Contingency procedures for commercial clearance have been invoked.
Willson International continues to follow this story and will provide updates as they become available.
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The CBSA is experiencing system outages and is unable to process and send outbound messages such as acknowledgements, reject messages and release notices (e.g. RNS, completeness notices, etc) through EDI and/or eManifest portal.
This is having an impact on the processing of shipments waiting to be released.
During this time, eManifest portal users may be experiencing difficulties where the trade data is in “Updating” status.
The CBSA is actively working to resolve this issue, but we currently do not have an estimated time for its resolution. Further updates to this bulletin will be provided when additional information is available. We regret the inconvenience and thank you for your continued cooperation.
Willson International is following this story and will provide updates as they become available.
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