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Dear Customer,
In light of the evolving situation affecting navigation and port operations in and around the Strait of Hormuz, and in order to protect the safety of our vessels, crews and your cargo, Maersk is implementing temporary empty-container return arrangements.
Until further notice, for import shipments into UAE, Qatar, Saudi Arabia (Dammam, Jubail), Bahrain, Kuwait, Iraq and Oman (Duqm), empty containers will not be accepted for return at their usual locations. Instead, please return empties to the following designated locations only:
1. Designated empty‑return depots:
a) Oman – Salalah & Sohar
b) Saudi Arabia – Jeddah
2. Impacted import countries (no returns accepted for now): UAE; Qatar; Saudi Arabia (Dammam, Jubail); Bahrain; Kuwait; Iraq; Oman (Duqm).
Detention & Demurrage
The local D&D tariff applicable at the designated return locations, subject to local laws, can be found here https://www.maersk.com/local-information/imea.
If cross‑border return to a designated location is unlawful or materially prevented by authorities, please contact your Maersk representative within 7 days of this notice so we can agree with a compliant interim solution and the applicable D&D handling.
These measures are subject to change as operational and safety conditions evolve. We will continue to keep you updated on the situation, via our Maersk Operations updates on situation in the Middle East situation page.
We appreciate your cooperation. For assistance with instructions, documentation or exceptions, please contact your local Maersk representative quoting your BL number(s). Our team is on hand to support your planning.
Yours sincerely,
Maersk
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