Kuehne+Nagel and Casaideas have announced an expanded partnership in Chile, aimed at enhancing logistics capabilities supporting both e-commerce fulfilment and retail store replenishment for the national design brand.
The agreement resulted in the construction of a dedicated distribution centre for Casaideas, operated by Kuehne+Nagel. Since becoming operational in 2025, the new centre has already delivered strong performance, handling 34.8 million inbound units and distributing 24.7 million products to more than 40 Casaideas stores nationwide, with the final quarter of 2025 accounting for 33% of the annual total volume. E-commerce operations processed 953,000 units in 2025, fulfilling close to 190,000 customer orders.
Eduardo Razuck, Executive Vice President Contract and Integrated Logistics at Kuehne+Nagel, comments: "This partnership brings together an integrated logistics operation focused on efficiency, automation, visibility and responsiveness. Our goal is to enable a flexible and scalable supply chain that delivers operational excellence while ensuring consistent customer experience across retail stores and e-commerce channels.”
Cedric Moller, General Manager of Casaideas Chile, highlights: "At Casaideas, everything we do is centred on ehancing the customer experience. This partnership is a critical step in that journey, improving response times, ensuring a better shopping experience, and advancing our omnichannel strategy. This will allow us to strengthen our physical and digital channels, optimise processes, and ensure a consistently high level of service at every customer touchpoint."
