eUpdate: Peak Season Is Exposing Your Last-Mile Network: Here’s What to Stress Test Now
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Peak Season Is Exposing Your Last-Mile Network: Here’s What to Stress-Test Now
By Sheila Berry
Peak season exposes last-mile issues when consumer expectations are high and their tolerance for delivery delays is low. The smaller delivery mistakes and inconsistencies, like missing address information, ignored delivery instructions, or a slipped delivery window, that are manageable during slower periods can lead to more delays, complaints, and higher operating costs when volumes surge. Left unchecked, these minor issues can erode customer satisfaction and trust.
Reducing Dead Stock Through E-Commerce Order Fulfillment By Emily Newton
Many e-commerce brands face rising levels of dead stock — the merchandise deemed unsellable or unlikely to sell soon. As executives evaluate e-commerce dead stock reduction options, some initially assume they primarily face a procurement issue. However, it is actually a fulfillment problem to solve on the warehouse floor.
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