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The following is provided by the Canada Border Services Agency (CBSA).
We are currently experiencing a temporary system outage affecting entry/message processing services. Due to the ongoing system delays/outage, please refrain from resubmitting your documentation, as this may result in duplication and further significant delays. The continued resubmission is exacerbating our already overloaded system. We are working diligently to resolve the delays.
The CBSA is receiving and processing Electronic Data Interchange (EDI) and eManifest portal inbound data. However, there is a delay in sending outbound messages such as acknowledgements, reject messages and notices (e.g. RNS, completeness notices, etc) through EDI and/or eManifest portal.
During this time, eManifest portal users may be experiencing difficulties where the trade data is in “Updating” status.
The CBSA is actively working to resolve this issue, but we currently do not have an estimated time for its resolution. Further updates to this bulletin will be provided when additional information is available. We regret the inconvenience and thank you for your continued cooperation.
Willson International will continue to monitor and provide additional details, as they become available.
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