IN TODAY’S LOGISTICS landscape, cybersecurity is finally getting the attention it deserves. Companies are investing in firewalls, endpoint protection, MFA, and employee training. TMS platforms are hardened. Carriers and shippers are running tabletop exercises and incident response drills. But even as we shore up the perimeter, one seemingly mundane workflow remains quietly exposed – appointment scheduling.

Tom Curee of Qued (see them at Technovations next month!) talks about a silent issue that can have wide-ranging impact in the most recent 3PL Perspectives.

The Certified Transportation Broker (CTB) Program is not just another course—it’s the industry’s gold standard for broker certification. Recognized across the 3PL community as the highest credential a broker can earn, the CTB designation signals to carriers, customers, and colleagues that you possess the expertise, integrity, and professional commitment required to succeed at the highest levels. By completing this program, you demonstrate that you are not only prepared to navigate the complexities of today’s marketplace but also equipped to shape the future of transportation and logistics.

• October 20 – November 4: VILT – Legal Excellence – Claims, Contracts, & Agreements
• October 14: Exposing Freight Fraud: Unveiling Tactics, Understanding Dynamics, and Implementing Solutions
• October 21: How to Maintain & Build Human Relationships in the Age of AI
• October 28: CX That Survives the Shakeout: Winning in a Turbulent Freight Market
• October 30: Why Sales isn’t JUST a Numbers Game
• November 5-7: 2025 Technovations
• January 11: Certified Transportation Broker Trimester 1 Kickoff

Sometimes it’s nice to have a place to talk about what matters to your industry, or what’s going on in the world of freight brokering. That’s why TIA built an online community just for its members, TIA Connect.

If you haven’t made a profile yet, or haven’t visited in awhile, log in and see what’s happening. Any online community is only as strong as its users, and since we can’t always be at Capital Ideas Conference this is a great chance to keep those conversations going.

This comprehensive seminar explores information on how to coach key topics such as the sales process, major account selling, lead generation, prospecting, sales call strategies, questioning techniques, characteristics of successful salespeople, and more. Whether you’re a sales coach, a rookie, or a seasoned veteran, this SPRINT course will equip you with the tools to succeed.

This comprehensive resource offers detailed insights into freight volumes, revenue trends, and gross margin performance across truckload, LTL, and intermodal modes. With performance breakdowns by company size, rolling eight-quarter trends, and expert commentary on shifting market dynamics, this report is essential reading for brokers navigating the evolving logistics landscape.

Kent Britt, partner at Vorys law firm in Cincinnati and head of their transportation and logistics subgroup, will talk through the potential legal pitfalls they could fall into during contract and claims negotiations. Attend to better understand the legal world of freight, how to manage claims effectively, and to learn how to identify and mitigate potential risks.