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Dear Valued Customer,
We have been advised by Matson Navigation Company (“Matson”) following damage to the Port of Guam’s three main gantry cranes (G4, G5 and G6) Friday night, G4 was restored to operation Monday. However, access to portions of the dock remained limited while G5 and G6 were off the rail system.
The Port Authority has since returned G5 and G6 to the rails, but both remain out of service pending repairs, inspections and technical assessments. The timing of their return to service is still uncertain.
Container discharge operations on the Lurline began Tuesday evening using G4, the Port’s only operational crane.
While there is no definitive timeline, we anticipate a 48 hour delivery delay. Our trucking operations will be working hard to expedite the handling of your shipments and minimize any further delay. We will continue to monitor this and update you as needed.
Should you have additional questions, please contact your local office, or our Corporate Customer Service Center at 800-488-4888, Ext. 2020, or email us at custserv@dhx.com.
Thank you for your patience and your business- we appreciate it!
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