Service Interruption – Purolator E-Ship® Web Services (EWS) | Interruption de service – Purolator E-Ship® Web Services (EWS)

View this message in your browser. | (le français suit) Dear Valued Customer, Please be advised that Purolator E-Ship® Web Services (EWS) has experienced an error and has been unavailable since Wednesday, November 5, at 10:00 AM ET. We are diligently working to correct this system error and return services as soon as possible. Currently, there is no estimated time for resolution. We will provide further updates as they become available. The following services are impacted: Shipment estimates Service Availability API Shipment creation Returns creation and returns portal access We apologize for the inconvenience this has caused and appreciate your patience. Sincerely, Your Purolator team Copyright © 2025 Purolator Inc. All rights reserved. Privacy Policy ® Registered trademarks of Purolator Inc. Purolator | 2727 Meadowpine Blvd | Mississauga | Ontario | L5N 0E1 | 1 888 SHIP-123 | purolator.com Je ne peux pas voir le message ci-dessous. Cher client, Veuillez noter que les services Web Purolator E-Ship® (EWS) ont rencontré une erreur et sont indisponibles depuis le mercredi 5 novembre à 10 h (HE). Nous travaillons activement à corriger cette erreur système et à rétablir les services dès que possible. Pour le moment, aucun délai de rétablissement n’est disponible. D’autres communications seront transmises dès que possible. Les services suivants sont touchés : Estimations d’expédition API de disponibilité du service Création d’expéditions Création de retours et accès au portail des retours Nous nous excusons pour les désagréments causés et vous remercions de votre patience. Cordialement, L’équipe Purolator Copyright © 2025 Purolator Inc. Tous droits réservés. Politique de confidentialité. ®Purolator Promesses tenues et son image de marque sont des marques de Purolator Inc. Purolator | 2727 Meadowpine Blvd | Mississauga | Ontario | L5N 0E1 | 1 888 SHIP-123 | purolator.com

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