New Research

Did you know?

Technician pay jumped 14% year-over-year. By the end of 2025, the median self-reported technician hourly rate reached $36.50 — a 14.1% increase since 2024.

The heavy-duty repair sector may not always command attention, but its role in keeping freight moving is essential. Behind the scenes, the shops that keep trucks on the road are operating in an increasingly complex business environment.

Fullbay’s sixth annual State of Heavy-Duty Repair Report offers a detailed look at those realities.

Drawing on survey data from nearly 900 industry professionals and app data from more than 3,400 shops, the 2025–2026 edition delivers the most comprehensive look yet at where commercial repair stands today — and where it’s headed.

Here’s one data point worth sitting with: technician hourly pay rose 14.1% year-over-year by the end of 2025, yet 57% of ships are still understaffed. How does your labor rate stack up? Are you paying your techs competitively? What can you do to ensure your shop stands up to market pressure?

Inside the report, you’ll find:
   ✔ Real labor rate data by region and shop size
   ✔ What’s driving tech satisfaction (hint: it’s not just pay)
   ✔ How shops are thinking about and applying AI
  ✔ Benchmarks to measure your shop against the industry

Whether you run a single-bay independent shop or oversee a multi-location fleet operation, this report was built for you. Uncover insights from operators across the country that you won’t find anywhere else.

In partnership with: 

Fullbay is the leading shop management software platform for heavy-duty and commercial vehicle repair operations, helping shops of all sizes reduce downtime, streamline workflows, and run more profitable businesses