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Dear Customer,
Tensions in the Middle East have significantly escalated, impacting operations involving Iran and Israel. Given the ongoing volatility and to ensure the safety of our crew, vessels and customers’ cargo, Maersk temporarily suspended vessel calls to the Port of Haifa.
As of 25 June 2025, cargo acceptance to Haifa port for imports has been reopened. We are monitoring the situation very closely and based on the recent developments and with prospects of a cease-fire currently in place, we expect to be able to reopen export cargo acceptance once the lower safety risk of doing so has been reconfirmed.
Operations continue at the Port of Ashdod, though we are closely monitoring the situation and will promptly reassess our decisions based on objective security assessments and maritime advisories.
As of 25 June 2025, the Strait of Hormuz remains navigable, and Maersk is closely following maritime security advisories. Our teams are working out contingency plans on a case-by-case basis to swiftly adapt to potential changes and will update customers of changes to the situation.
Your cargo
We understand the importance of clear and reliable information during this uncertain period. Cargo acceptance to Haifa port for imports has now been reopened and we continue to monitor the situation for export acceptance and resuming sailings to Haifa. Current diversion plans and contingencies for cargo from Haifa are actively being finalised on a case-by-case basis. Customers will receive updates when they are entered in the system through the ETA notification system, which we encourage you to join by clicking here.
Next steps
We appreciate your understanding and patience during this period. Maersk remains committed to minimising disruption to your supply chain. If you have specific questions or concerns, please contact your local Maersk representative, who is ready to assist. For ongoing updates and a detailed Q&A on this evolving situation, please visit our dedicated information page here: Frequently Asked Questions.
We would like to reiterate that this communication is provided for informational purposes only, reflecting operational decisions based on current safety and security assessments. It does not constitute a political statement or endorsement of any involved parties.
Sincerely,
A.P. Moller Maersk
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