One million technicians. That’s how many will be needed across transportation sectors over the next five years — and the workforce simply isn’t growing fast enough to keep up.
For fleet operators, that gap isn’t just an HR headache. It’s also a direct threat to uptime, safety and total cost of ownership.
So what’s the move?
In our latest guide — In-House, Outsourced or Hybrid? A Decision Guide for Fleet Shops — Patrick Brennan, Senior Vice President of Cox Fleet, cuts through seven of the most common myths holding fleets back. From the belief that better data automatically fixes maintenance to the assumption that outsourcing means losing control, Brennan offers a practical framework for making the right call for your operation.
Here’s one thing that might surprise you: the biggest maintenance gap isn’t technology. It’s sustained investment in people and process. Retention and training consistently outperform new diagnostic equipment — especially when technicians aren’t prepared to use it.
Inside the guide, you’ll find:
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A clear decision framework: keep it in-house, outsource or go hybrid
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The questions you must ask any maintenance partner before signing
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Why safety and maintenance should not be treated as separate programs
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How hybrid models protect uptime without sacrificing control
Whether you’re running a tight in-house shop or evaluating outside partners, this guide gives you the language, the logic and the checklist to move forward with confidence.
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